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Program & Referral Coordinator-- Part-time
About the position
Common Threads is a 501(c)3 non-profit organization that is national in scope, with strong roots in each of our 12 major program locations. We are dedicated to teaching children and families eligible for SNAP about cooking and nutrition education to encourage health and wellness. We equip under-resourced communities with information to make affordable, nutritious, and appealing food choices wherever they live, work, learn, and play. We know that food is rooted in culture and tradition, promoting diversity in our lessons and recipes. We believe that adequate and healthy food contributes to well-being. For more information, visit www.commonthreads.org or Common Threads’ social media accounts (@CommonThreadsOrg on Instagram or Facebook and @CommonThreadsUS on Twitter. Position Overview: Program & Referral Coordinator (Part-time) Common Threads is seeking a passionate, results-oriented Program Coordinator. The Program & Referral Coordinator will manage participant intake, coordinate referrals, facilitate logistics for our work with the 1115 Medicaid Waiver, and support data reporting and compliance. This is a part-time position that will report to the Senior Director of Operations. The role follows a remote work model, but candidates must be based in NYC.
Responsibilities
- Coordinate participant intake process, including outreach, eligibility screening, and enrollment
- Manage and track referrals from healthcare providers and community-based partners
- Liaise with food vendors and partners to coordinate logistics for delivery of medically tailored food boxes
- Ensure timely and accurate delivery of services to program participants
- Maintain up-to-date records in program databases and track key performance indicators
- Support program evaluation efforts by collecting and submitting required data and documentation
- Serve as a primary point of contact for participants, addressing questions, concerns, and scheduling needs
- Contribute to reports for internal stakeholders and external partners as needed
Requirements
- Bachelor’s degree in public health, healthcare administration, nutrition or related field
- 1-3 years in a client-facing role required
- 1-3 years in a program coordinator role required
- Strong time management and logical thinking skills; must be task-oriented
- Strong skills in written & verbal communication, organization, and collaboration
- Computer skills, including Microsoft Word and Excel, Outlook, and Google Drive documents
- Experience and/or high comfort level working virtually with internal and external team members
- A commitment to the mission and values of Common Threads
- Common Threads employees are subject to a background check and fingerprinting prior to employment
- This is a part-time position that will primarily work Monday - Friday.
- Some nights and/or weekends may be required.
- Candidates should ideally reside within New York City.
Nice-to-haves
- Bilingual Spanish/English preferred
- Experience working in Unite Us or a similar healthcare referral platform strongly preferred
- Knowledge of nutrition, cooking, food access, and understanding of healthcare settings is preferred
- Possess a positive, upbeat energy and a passion for wellness, food access, tolerance and awareness, and making a positive impact on society
