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[Remote] Lead Solutions Architect, GSIs
Note: The job is a remote job and is open to candidates in USA. Klaviyo is a company that empowers creators to own their destiny by making first-party data accessible and actionable. They are seeking a Lead Partner Solution Architect to act as a technical relationship owner for their strategic global partners, leading technical engagement strategies and ensuring successful collaboration with Global System Integrators.
Responsibilities
- Act as the primary technical point of contact for GSIs
- Design and deliver deep-dive technical workshops, certification paths, and training sessions focusing on critical areas like data modeling, complex integration patterns, and scalable solution designs
- Empower partners to showcase the full power of Klaviyo
- Facilitate and guide the creation of specialized partner environments, providing them with the accounts, tooling, and technical guidance to deliver high-impact demos, sandboxes, and custom Proofs of Concept (POCs)
- Collaborate with the Partnerships team to build technical 'blueprints,' reference architectures, and co-branded solution packages that enable partners to take Klaviyo to market within their existing portfolios
- Immerse yourself in the RFP process with partners to identify and qualify good-fit accounts
- Develop strategies and assets to shape and accelerate RFPs, ensuring Klaviyo and our partners are positioned to win
- Build consultative, trusted relationships with C-level executives and technical leads
- Serve as a technical advisor, helping them understand how Klaviyo drives value and transformation for their clients
- Advocate for our partners internally
- Synthesize feedback from GSI engagements to influence the Klaviyo product roadmap
- Identify recurring technical challenges within GSI implementations and design scalable, reusable solutions
Skills
- 7+ years of experience in Solutions Architecture, Solution Engineering, Technical Consulting, or similar
- Proven ability to stay ahead of the evolving technical landscape, integrate modern, optimized solutions, and deliver consistent value to complex enterprise customers
- Strong architectural understanding of modern web technologies (e.g. JavaScript, Node.js, React)
- Practitioner-level understanding of how data is organized and moved (e.g. APIs, SDKs, iPaaS)
- Comfortable with APIs, navigating codebases, reviewing integration patterns, and 'talking shop' with senior developers
- Strong knowledge in several domains: marketing automation tools, customer data platforms (CDPs), e-commerce systems, mobile applications, analytics, ad tech, and data science
- Ability to articulate how Klaviyo fits into complex enterprise environments
- Open, persuasive, yet honest communicator
- Ability to deliver value to stakeholders at all levels - from director to developer
- Ability to influence technical decision-makers and explain complex concepts to non-technical audiences
- Driven by customer outcomes
- Familiar with, or can quickly learn, structured sales methodologies like MEDDPICC
- Ability to thrive in ambiguity
- Ability to take a high-level goal and build the technical roadmap and enablement strategy
Benefits
- Participation in the company’s annual cash bonus plan
- Variable compensation (OTE) for sales and customer success roles
- Equity
- Sign-on payments
- A comprehensive range of health, welfare, and wellbeing benefits based on eligibility
Company Overview
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