Senior Collections Specialist

<div><div><p><u><span>Overview:</span></u><span> </span></p><p></p><p></p></div><div><p><span><span>Blue Yonder is currently seeking a Sr. Collections Specialist to join the Order to Cash team</span><span>.<span> </span></span><span>The role will be</span><span><span> </span>based in<span> </span></span><span>Poland </span></span><span> </span></p><p></p><p></p></div><div><p><u><span>Scope:</span></u><span> </span></p><p></p><p></p></div><div><ul><li><p><span><span>To manage a ledger of customer accounts and ensure timely payment of invoices to contracted terms</span></span><span> </span></p></li></ul></div><div><ul><li><p><span><span>To field queries from customers and, working with internal teams, manage resolution</span><span><span> </span>of disputes</span></span><span> </span></p></li></ul></div><div><p></p><p></p><p><u><span>Our current technical environment:</span></u><span> </span></p><p></p><p></p></div><div><ul><li><p><span><span>Systems used include</span><span><span> </span></span><span>Workday, Salesforce, Excel</span></span><span> </span></p></li></ul></div><div><p></p><p></p><p><u><span>What you’ll do</span><span>:</span></u><span> </span></p><p></p><p></p></div><div><ul><li><p><span><span>Pursue payment of invoices and related credits, debits, cash on account, etc. for assigned accounts.</span></span><span> </span></p></li></ul></div><div><ul><li><p><span><span>Resolve client issues and disputes, directing appropriately to initiating departments.</span><span><span> </span>Follow up with those depar</span><span>tments, to ensure timely resolution and collections of cash</span></span><span> </span></p></li></ul></div><div><ul><li><p><span><span>Articulate communications through phone calls, emails and dunning letters</span><span><span> </span>as appropriate</span><span>.</span></span><span> </span></p></li></ul></div><div><ul><li><p><span><span>Manage<span> </span></span><span>a<span> </span></span><span>heavy portfolio of accounts</span><span><span> </span>across the UK and Poland </span></span><span> </span></p></li></ul></div><div><ul><li><p><span><span>Run AR Agi</span><span>ng reports, analyse and prioritize, and plan your work effectively and efficiently</span></span><span> </span></p></li></ul></div><div><ul><li><p><span><span>Communicate<span> </span></span><span>major disputes and payment delays<span> </span></span><span>to management</span><span><span> </span>when appropriate</span></span><span> </span></p></li></ul></div></div><div><div><ul><li><p><span><span>Collaborate<span> </span></span><span>with</span><span><span> </span>the</span><span><span> </span>other Order to Cash departments, including but not limited to Credit Approvals, Billing<span> </span></span><span>and<span> </span></span><span>Contract Entry</span></span><span> </span></p></li></ul></div><div><p></p><p></p><p><u><span>What we are looking for</span><span>:</span></u><span> </span></p><p></p><p></p></div><div><ul><li><p><span><span>Around 3 years A/R collections experience required</span></span><span> </span></p></li></ul></div><div><ul><li><p><span><span>Fluent in English</span></span><span> </span></p></li></ul></div><div><ul><li><p><span><span>Advanced systems knowledge in the area of Accounts Receivable </span></span><span> </span></p></li></ul></div><div><ul><li><p><span><span>Knowledge of A/R reconciliations and adjustments </span></span><span> </span></p></li></ul></div><div><ul><li><p><span><span>Intermediate Excel experience</span></span><span> </span></p></li></ul></div><div><p><span> </span></p></div><div><p></p><p><u><span>Salary:</span></u><span> 6,679 - 8154 PLN per month (Gross)</span></p><p><u><span>Location:</span></u><span> Poland, remote first with access to office</span></p></div></div><p></p><p></p><p><b>Our Values</b></p><p><br>If you want to know the heart of a company, take a look at their values. Ours unite us. They are what drive our success – and the success of our customers. Does your heart beat like ours? Find out here: <a href="https://blueyonder.com/about/core-values" target="_blank">Core Values</a></p><p></p><p>All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.</p>

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