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Business Intelligence Specialist (Operational Process)

July 4, 2026

Resumo da posição Localização: NBS Área/Stream: NBS DOT/MDM+ Reporte: NBS Cyber & infraestructure Manager Turno: Comercial: 08:00 – 18:00 Modalidade: Teletrabalho “Para Nestlé, o respeito pela inclusão, diversidade e igualdade de oportunidade é muito importante” Um dia na vida de... O Especialista de Processos atua como líder de squad, combinando conhecimentos de TI, finanças e governança. Esse profissional será responsável por estruturar e controlar o consumo financeiro da infraestrutura de TI, além de apoiar os squads na tomada de decisões de investimento de forma eficiente. Principais atividades <ul style="margin-top:0.0in;margin-bottom:0.0in" type="disc"> <li style="margin-top:0.0;margin-bottom:0.0;vertical-align:middle;color:black">Coordenar serviços e gerenciar o desempenho de fornecedores.</li> <li style="margin-top:0.0;margin-bottom:0.0;vertical-align:middle;color:black">Planejar e controlar o orçamento de Infraestrutura de TI (CAPEX e OPEX).</li> <li style="margin-top:0.0;margin-bottom:0.0;vertical-align:middle;color:black">Realizar previsões financeiras, acompanhamento e análise de desvios (realizado versus previsto).</li> <li style="margin-top:0.0;margin-bottom:0.0;vertical-align:middle;color:black">Garantir visibilidade e transparência dos custos em toda a área de TI.</li> <li style="margin-top:0.0;margin-bottom:0.0;vertical-align:middle;color:black">Apoiar a tomada de decisões financeiras por meio de análises de ROI (Retorno sobre Investimento)e custo-benefício.</li> <li style="margin-top:0.0;margin-bottom:0.0;vertical-align:middle;color:black">Definir e manter processos de governança financeira na área de TI.</li> <li style="margin-top:0.0;margin-bottom:0.0;vertical-align:middle;color:black">Garantir conformidade com políticas financeiras e requisitos de auditoria.</li> <li style="margin-top:0.0;margin-bottom:0.0;vertical-align:middle;color:black">Apoiar a correta classificação de custos de acordo com as diretrizes financeiras.</li> <li style="margin-top:0.0;margin-bottom:0.0;vertical-align:middle;color:black">Gerenciar contratos de fornecedores (cloud, telecomunicações, terceirização, entre outros).</li> <li style="margin-top:0.0;margin-bottom:0.0;vertical-align:middle;color:black">Apoiar squads e equipes de TI na definição de estruturas e necessidades financeiras.</li> <li style="margin-top:0.0;margin-bottom:0.0;vertical-align:middle;color:black">Aprovar e acompanhar pedidos de compra (POs), faturas e provisões contábeis (accruals).</li> <li style="margin-top:0.0;margin-bottom:0.0;vertical-align:middle;color:black">Executar e acompanhar o ciclo de vida de Pedidos de Compra (PO) e Requisições de Compra (PR), incluindo criação, atualização e manutenção.</li> <li style="margin-top:0.0;margin-bottom:0.0;vertical-align:middle;color:black">Dar suporte aos processos de RFQ (Request for Quotation) e Ariba, realizando submissões, acompanhamentos e interação com stakeholders.</li> <li style="margin-top:0.0;margin-bottom:0.0;vertical-align:middle;color:black">Monitorar o processamento de faturas, conciliação financeira e resolução de pendências relacionadas a pagamentos.</li> <li style="margin-top:0.0;margin-bottom:0.0;vertical-align:middle;color:black">Realizar validações e análises de dados financeiros, incluindo comparações entre realizado e planejado, bem como identificação de faturas pendentes ou divergentes.</li> <li style="margin-top:0.0;margin-bottom:0.0;vertical-align:middle;color:black">Garantir a qualidade e a integridade dos dados registrados em ServiceNow e demais ferramentas financeiras utilizadas pela área.</li> <li style="margin-top:0.0;margin-bottom:0.0;vertical-align:middle;color:black">Atuar de forma proativa junto a stakeholders internos e externos para remover impedimentos e assegurar a continuidade dos processos financeiros e operacionais.</li> </ul> O que vai contribuir para seu sucesso? O desempenho será medido por indicadores como: <ul style="margin-top:0.0in;margin-bottom:0.0in" type="disc"> <li style="margin-top:0.0;margin-bottom:0.0;vertical-align:middle;color:black">Variação orçamentária (%).</li> <li style="margin-top:0.0;margin-bottom:0.0;vertical-align:middle;color:black">Precisão das previsões financeiras (%).</li> <li style="margin-top:0.0;margin-bottom:0.0;vertical-align:middle;color:black">Conformidade com os SLAs dos fornecedores.</li> <li style="margin-top:0.0;margin-bottom:0.0;vertical-align:middle;color:black">Equilíbrio e gestão de CAPEX versus OPEX.</li> <li style="margin-top:0.0;margin-bottom:0.0;vertical-align:middle;color:black">Taxa de sucesso em auditorias e conformidade.</li> <li style="margin-top:0.0;margin-bottom:0.0;vertical-align:middle;color:black">Precisão na alocação de recursos (%).</li> <li style="margin-top:0.0;margin-bottom:0.0;vertical-align:middle;color:black">Gestão eficiente de contratos.</li> </ul> Conhecimentos necessários <ul style="margin-top:0.0in;margin-bottom:0.0in" type="disc"> <li style="margin-top:0.0;margin-bottom:0.0;vertical-align:middle;color:black">Ensino superior completo em Tecnologia da Informação, Administração, Engenharia ou áreas correlatas.</li> <li style="margin-top:0.0;margin-bottom:0.0;vertical-align:middle;color:black">Inglês Avançado é obrigatório</li> <li style="margin-top:0.0;margin-bottom:0.0;vertical-align:middle;color:black"> Espanhol será considerada um diferencial.</li> <li style="margin-top:0.0;margin-bottom:0.0;vertical-align:middle;color:black">Experiência em gestão de projetos e gerenciamento de fornecedores terceirizados.</li> <li style="margin-top:0.0;margin-bottom:0.0;vertical-align:middle;color:black">Capacidade analítica e habilidade para resolução de problemas.</li> <li style="margin-top:0.0;margin-bottom:0.0;vertical-align:middle;color:black">Experiência em elaboração de orçamento e previsões financeiras (budgeting e forecasting).</li> <li style="margin-top:0.0;margin-bottom:0.0;vertical-align:middle;color:black">Gestão de CAPEX e OPEX.</li> <li style="margin-top:0.0;margin-bottom:0.0;vertical-align:middle;color:black">Análise e controle financeiro.</li> <li style="margin-top:0.0;margin-bottom:0.0;vertical-align:middle;color:black">Rateio/alocação de custos para projetos e operações.</li> <li style="margin-top:0.0;margin-bottom:0.0;vertical-align:middle;color:black">Conhecimento dos processos operacionais de compras (pedidos de compra, contratos, etc.).</li> <li style="margin-top:0.0;margin-bottom:0.0;vertical-align:middle;color:black">Familiaridade com metodologias ágeis, estruturas baseadas em squads e modelos de operação orientados a produtos.</li> <li style="margin-top:0.0;margin-bottom:0.0;vertical-align:middle;color:black">Conhecimento em nível estratégico de ambientes de Infraestrutura de TI.</li> </ul>

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