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[Remote] Entry-Level Technical Writer – AI & Open Source
Note: The job is a remote job and is open to candidates in USA. IBM is a leading company in AI-powered, cloud-native software solutions. They are seeking an Entry-Level Technical Writer to create clear and engaging documentation for developers working with their AI products and open-source projects, collaborating closely with technical teams to ensure accuracy and usability.
Responsibilities
- Write Developer-Focused Documentation: Create and maintain tutorials, API references, conceptual guides, and troubleshooting content for IBM’s AI offerings and open-source tools
- Simplify Complex Concepts: Translate technical information into clear, concise, and accessible content for developers of varying skill levels
- Collaborate with Technical Teams: Work closely with engineering, product, and advocacy teams to gather information, validate accuracy, and stay aligned with product updates
- Support the Developer Journey: Ensure documentation covers the full developer experience—from onboarding and setup to advanced integrations and optimization
- Improve Content Continuously: Monitor feedback channels, analyze usage data, and iterate on documentation to improve clarity, completeness, and usability
- Contribute to Open Source: Participate in documentation efforts for open-source projects, including README files, contribution guides, and community wikis
Skills
- Strong writing and editing skills with a focus on clarity, structure, and developer empathy
- Basic understanding of programming languages (e.g., Python, JavaScript) and software development workflows
- Familiarity with AI/ML concepts and open-source ecosystems
- Ability to work independently and manage multiple documentation projects
- Experience using documentation tools such as Markdown, Git, and static site generators (e.g., Docusaurus, MkDocs)
- Strong Communication Skills
- Passion for hands-on learning
- Experience writing for APIs, SDKs, or developer tools
- Familiarity with IBM technologies (e.g., watsonx, IBM Cloud, Red Hat)
- Understanding of version control systems and collaborative development practices
- Exposure to user research or usability testing for documentation
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