Manager, Financial Services Strategy, Strategy & Business Design

Job description

Connect to your Industry

Join our market-leading Financial Services strategy consulting team, widely recognised by our clients for original insight and deep sector expertise.

Create impactful strategies : our work is highly varied, advising on some of the most ambitious strategic programmes in the sector, including:

• Growth, corporate and business unit strategy
• New product development and market entry analysis
• Commercial analysis, modelling and business case construction
• Strategic operating model design and transformation
• Strategy input into and mobilisation of complex transformation programmes
• Senior executive and Board level problem solving and facilitation

What sets us apart:

• End-to-end impact: we go beyond strategy design to shape and deliver transformation; working alongside clients through execution, not just recommendation.
• True cross-functional integration: seamless collaboration across Risk, Technology, Operations, Actuarial and M&A to deliver strategy grounded in real-world constraints and opportunities.
• Deep sector specialism: a focused industry practice across banking, insurance, payments, with credibility across all sub-sectors. Learn from world class experts and work with UK’s leading FS companies.
• AI-enabled strategy and delivery: we help clients identify where AI can create measurable value; from proposition design and customer journeys to operational efficiency, risk management and scalable transformation.
• Entrepreneurial platform: opportunity to shape propositions, build relationships, and contribute directly to growth.
• Build your brand: we invest in developing distinctive expertise, supporting you to grow a personal market profile while contributing to the continued growth of the practice.

Connect to your career at Deloitte

Deloitte drives progress. Using our vast range of expertise, we help our clients' become leaders wherever they choose to compete. To do this, we invest in outstanding people. We build teams of future thinkers, with diverse talents and backgrounds, and empower them all to reach for and achieve more.

What brings us all together at Deloitte? It’s how we approach the thousands of decisions we make every day. How we behave, our beliefs and our attitudes. In other words: our values. Whatever we do, wherever we are in the world, we lead the way, serve with integrity, take care of each other, foster inclusion, and collaborate for measurable impact . These five shared values lead every decision we make and action we take, guiding us to deliver impact how and where it matters most.

Connect to your opportunity

As a Manager you will be delivering strategy work for our clients day-to-day. While no two projects are the same, you will typically be leading a workstream within a larger engagement, managing a small number of analysts or consultants, with oversight and support from a Senior Manager or senior colleagues as needed. You’ll play a vital hands-on role in designing and executing the strategic analysis required, conducting research and assembling evidence, distilling insights and constructing strategic recommendations.

The nature of the work you’ll be involved in:

• Working with clients to understand and define strategic choices ahead of key investment decisions
• Traditional evidence-led analysis to identify market developments and opportunities to support client strategy formation, including hypothesis based approaches
• Determining the optimum business or commercial model to effectively deliver client objectives
• Helping our clients develop and deliver operational excellence in specific areas, identifying new ways of working that will stimulate innovation and growth, and lead to better decision-making
• Guiding and supporting clients through imagining, defining and delivering their journey to establish competitive advantage

The team: The role sits within the Financial Services Strategy team, part of Monitor Deloitte's Strategy Consulting practice. You’ll also benefit from being part of the wider Financial Services community, building a network with FS experts across Deloitte, in M&A, Technology & Transformation, Data & AI, and operations consulting lines.

Development: We offer a structured career path and invest in continuous development and learning, which matter greatly to us. Our growth in recent years has been strong and we have ambitious plans for the future: you will find that there is no lack of opportunity for you to develop your career, wherever you may choose to take it.

As a Manager your responsibilities will include:

• Executing rigorous and insightful analysis to build an evidence base to support strategy development and change. Including with the use of approved AI tools
• Mastery of strategy toolkit and frameworks to solve client problems, and sharing best practice within the team
• Independently leading a workstream or small project, managing and mentoring junior colleagues to ensure successful project delivery
• Relationship management: working closely with clients and internal stakeholders, developing strong professional relationships and liaising across Deloitte to deliver a seamless client experience
• Proactively developing your own skills, seeking feedback, building knowledge, and sharing your insight with colleagues
• Supporting development of the Financial Services Strategy community and team, and supporting business development with clients

Connect to your skills and professional experience

We are looking for individuals who are trained in strategy and want to build a career in financial services consulting.

Essential

• Proven direct experience of strategy consulting within a consulting firm or an in-house strategy role
• Proven experience of working directly in Banking, Insurance and / or Payments, with a desire to build a career in these areas
• A strong understanding of at least one sector across Banking, Insurance, Payments and the underlying customers, propositions, economics and regulatory landscape
• Good understanding of how to construct and evidence strategic arguments, and creativity in identifying evidence sources
• Excellent written and verbal communication, including strong judgement in materials for senior stakeholders.
• Very strong time management skills to manage competing priorities, across client service, practice development, and business development responsibilities
• Strong academic track record
• Flexibility to travel

Desirable

• Any sector specific qualifications (e.g. CFA or other courses or relevant certificates)
• Experience in proposition design and delivery
• Experience in marketing or customer strategy

Connect to your business - Strategy, Risk & Transactions Advisory

In an ever-evolving world, there are no certainties in business. Our teams help clients to navigate risks, process major transactions and deliver transformational change that will future-proof their business. Join us to make a positive difference.

Strategy and Business Design

The experts in our teams in Strategy and Business Design are trusted advisors to CEOs and their wider organisations. Whether that’s launching a new arm of a business, anticipating new and emerging risks or collaborating with other teams, we work on a huge range of varied projects.

Personal independence

Regulation and controls are standard practice in our industry and Deloitte is no exception. These controls provide important legal protection for both you and the firm. We are subject to a number of audit regulations, one of which requires that certain colleagues abide by specific personal independence constraints (e.g., in relation to any financial interests and employment relationships). This can mean that you and your "Immediate Family Members" are not permitted to hold certain financial interests (shares, funds, bonds etc.) with audit clients of the firm, and also prohibitions on certain employment relationships (e.g., you are not permitted to hold a secondary employment role with SEC audit clients of the firm whilst being employed by the firm). The recruitment team will provide further detail as you progress through the recruitment process or you can contact the Independence team upon request.

Connect with your colleagues

“For me it’s the people that make it. They are bright, supportive, interesting; we work brilliantly together as a team. But it’s not just that, the number of opportunities you get working for such a large firm is amazing.”

-Jess, Strategy, Risk & Transactions Advisory

Our hybrid working policy

You’ll be based in London with hybrid working.

At Deloitte we understand the importance of balancing your career alongside your home life. That’s why we’ll support you to work flexibly through our hybrid working policy. Depending on the requirements of your role, you’ll have the opportunity to work in your local office, virtual collaboration spaces, client sites and remotely. You’ll get the chance to meet face to face when needed, while you collaborate and learn from colleagues, share your experiences, and build the relationships that will fuel your career and prioritise your wellbeing. Please check with your recruiter for the specific working requirements that may apply for your role.

Our commitment to you

Making an impact is more than just what we do: it’s why we’re here. So we work hard to create an environment where you can experience a purpose you believe in, the freedom to be you, and the capacity to go further than ever before.

We want you. The true you. Your own strengths, perspective and personality. So we’re nurturing a culture where everyone belongs, feels supported and heard, and is empowered to make a valuable, personal contribution. You can be sure we’ll take your wellbeing seriously, too. Because it’s only when you’re comfortable and at your best that you can make the kind of impact you, and we, live for.

Your expertise is our capability, so we’ll make sure it never stops growing. Whether it’s from the complex work you do, or the people you collaborate with, you’ll learn every day. Through world-class development, you’ll gain invaluable technical and personal skills. Whatever your level, you’ll learn how to lead.

Connect to your next step

A career at Deloitte is an opportunity to develop in any direction you choose. Join us and you’ll experience a purpose you can believe in and an impact you can see. You’ll be free to bring your true self to work every day. And you’ll never stop growing, whatever your level.

Discover more reasons to connect with us, our people and purpose-driven culture at deloitte.co.uk/careers

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