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Tramitador de Siniestros de Autos con Lesiones
Estamos buscando una persona para incorporarse a nuestro departamento de Siniestros en la oficina de Madrid (Avenida de Burgos), dentro del equipo de Consumer & Commercial. Esta unidad está centrada en los negocios B2B, B2C y B2B2C, donde somos líderes en los nichos más relevantes del sector: automoción, renting de equipos, telefonía móvil, y donde prestamos servicios de Claims Handling y TPA con los más altos niveles de calidad y customización del mercado.
Se trata de un rol híbrido que requiere trabajar al menos tres días a la semana en la oficina.
Contaremos contigo para:
- Gestionar de forma integral los siniestros asignados, incluyendo siniestros de daños corporales con techo de autonomía.
- Mantener una comunicación continua con los asegurados, facilitando información clara sobre la evolución de los trámites y ofreciendo el asesoramiento necesario.
- Actualizar las reservas de los siniestros, garantizando que se ajusten en todo momento a la información disponible.
- Gestionar los pagos a los profesionales que intervienen en el siniestro, así como las indemnizaciones a terceros perjudicados.
- Asegurar una correcta gestión administrativa e informativa de los siniestros, cumpliendo con los niveles de rendimiento establecidos por el responsable del área.
- Más de 3 años de experiencia como tramitador de siniestros de daños corporales.
- Sólidos conocimientos de Derecho de Seguros y de la práctica aseguradora relacionada con la administración de siniestros en el ramo de Responsabilidad Civil.
- Habilidades negociadoras en entornos complejos.
- Excelentes habilidades de comunicación (tanto orales como por escrito).
- Alta capacidad organizativa, para priorizar objetivos, cumplir plazos y resolver problemas.
- Orientación al servicio al Cliente, externo e interno.
- Titulación superior en Derecho.
- Conocimientos en la tramitación de los gastos CAS (Convenios de Asistencia Sanitaria).
- Te ayudamos a desarrollar todo tu potencial a través de oportunidades de crecimiento profesional, trabajo interesante y con un fuerte propósito, y líderes para apoyarte en el camino.
- Fomentamos una cultura vibrante e inclusiva donde puedes trabajar con colegas talentosos para crear nuevas soluciones y tener un impacto en colegas, clientes y comunidades.
- Nuestra escala y presencia global nos permite ofrecer una gran variedad de oportunidades de carrera, así como beneficios y recompensas para mejorar tu bienestar.
