Technical Support & Sales Representative

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<p>Welcome to GoDaddy, a leading technology company that helps small businesses succeed online. We are looking for a highly motivated and customer-oriented Technical Support & Sales Representative to join our dynamic team. As a Technical Support & Sales Representative, you will play a crucial role in providing exceptional technical support and sales assistance to our customers. We are seeking individuals who are passionate about technology, possess excellent communication skills, and have a strong desire to help customers achieve their online goals. If you are looking for a challenging and rewarding career in the tech industry, then this could be the perfect opportunity for you. Provide exceptional technical support to customers through various channels such as phone, email, and live chat. Assist customers with sales inquiries and offer appropriate solutions to meet their online business needs. Utilize product knowledge and technical expertise to troubleshoot and resolve customer issues in a timely and efficient manner. Act as a brand ambassador for GoDaddy by delivering a positive and professional customer experience. Proactively identify and escalate complex technical issues to appropriate teams for resolution. Continuously update and expand knowledge of GoDaddy products, services, and industry trends to provide accurate and helpful information to customers. Meet and exceed sales targets by actively promoting and upselling GoDaddy products and services. Collaborate with team members and other departments to improve customer experience and drive customer satisfaction. Document and maintain accurate records of customer interactions and resolutions. Stay current with company policies, procedures, and guidelines to ensure compliance. Participate in ongoing training and professional development opportunities. Display a strong commitment to providing excellent customer service and maintaining customer relationships.</p><p>GoDaddy is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.</p>

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