Email & SMS Campaign Specialist (Klaviyo | Shopify | Remote)

<p style="line-height:1.7999999999999998;background-color:#f8f8f8;"><strong>Who we are</strong></p><p>We are a retention-first marketing agency supporting fast-growing e-commerce brands. We pride ourselves on tight operations, fast turnaround times, and clear communication. Our team operates with structure and discipline, while staying flexible and collaborative. Campaign Coordinators play a central role in making the whole system move.</p><p>This role blends coordination, communication, and hands-on execution across modern lifecycle platforms.</p><p><strong>About the Role</strong></p><p>We’re hiring a full-time Campaign Coordinator who can manage campaign timelines, communicate clearly with strategists and project managers, and also build and QA email/SMS campaigns directly. You’ll keep projects moving, ensure all deliverables stay on track, and handle the end-to-end setup of assets inside modern email and SMS programs.</p><p>If you’re organized, proactive, detail-focused, and able to move fast without sacrificing accuracy, this role is built for you.</p><p>You must be available during US hours, specifically 9am–5pm in CST, MST, or PST. A skills test will be required.</p><p><strong>Core Tasks</strong></p><ul><li>Manage campaign timelines and ensure deliverables move smoothly from creative to implementation</li><li>Strong Shopify & Klaviyo (overall Direct-to-Consumer) experience.</li><li>Update Asana tasks throughout the build process</li><li>Communicate proactively with strategists, PMs, and creatives</li><li>Ensure all assets, briefs, and calendars stay organized and up to date Join client calls to provide status updates or take notes</li><li>Flag roadblocks early and surface issues before they become delays</li><li>Build email and SMS campaigns inside modern lifecycle platforms</li><li>Set up segmentation, tagging, UTMs, and filtering logic</li><li>Schedule campaigns and flows according to the marketing calendar</li><li>Troubleshoot basic to intermediate technical issues (events, profile inconsistencies, dynamic content)</li><li>Conduct full QA across emails and SMS (links, rendering, device checks, dynamic content, formatting, scheduling)</li><li>Follow structured SOPs with precision and consistency</li></ul><p><strong>Must- Haves</strong></p><ul><li>1 to 3 years of experience coordinating digital marketing campaigns or working inside modern email/SMS platforms</li><li>Strong English communication skills (spoken and written)</li><li>Extremely organized, dependable, and proactive in communication</li><li>Fast-moving executor who maintains accuracy under speed</li><li>Comfortable with process-heavy, detail-driven work</li><li>Confident in managing timelines and juggling multiple campaigns at once</li><li>Able to handle basic-to-intermediate troubleshooting</li><li>Comfortable using Asana and Slack in a structured operational environment</li><li>Eager to grow in both coordination and lifecycle execution</li></ul><p><strong>Why Join</strong></p><ul><li>Fully remote</li><li>Be part of one of the most organized retention teams in the industry</li><li>Clear operational structure that helps you thrive and move quickly</li><li>Exposure to advanced lifecycle strategy and cutting-edge retention workflows</li></ul>

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