Automotive Technical Editor III

About the position

ALLDATA is the industry’s #1 choice for unedited OEM automotive repair and collision information. Founded in 1986, the Elk Grove, California-based company has more than 115,000 subscribers worldwide who rely on us for access to the OEM-accurate information and procedures they need for safe and accurate repairs. More than 400,000 technicians trust ALLDATA’s industry-leading software solutions for faster diagnostics, updated OEM information covering 95% of vehicles on the road today, and simpler shop management. With the support of our parent company, AutoZone, we are an employer of choice for those who are passionate about working for a leader in the automotive software industry. This is a hybrid role, requiring 3 days a week in the office in Elk Grove, CA, with no remote capabilities. The position summary is for a highly motivated and detail-oriented individual with strong automotive knowledge and/or background. The primary responsibilities include editing and classifying automotive content, ensuring data quality, and providing technical support.

Responsibilities

  • Edit and categorize automotive information according to company standards
  • Conduct thorough quality checks on all content
  • Create, review, and update technical documentation
  • Utilize ALLDATA's proprietary software for content processing, task management, and project workflow
  • Research and answer technical questions related to automotive systems and ALLDATA products
  • Collaborate effectively within a team environment and participate in various projects
  • Assist internal and external customers with inquiries and support
  • Maintain clear and concise communication (written and verbal)

Requirements

  • High School Diploma or equivalent
  • Strong understanding of automotive technology
  • Excellent written and verbal communication skills
  • Proficiency in Microsoft Office Suite and computer skills
  • Ability to learn new software and adapt to changing priorities
  • Strong problem-solving, organizational, and time-management skills
  • Ability to work independently and as part of a team
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