Environmental Services Supervisor

Job Summary:

This position coordinates and supervises the daily activities of the Environmental Services Department.


Essential Functions:

  • Adhere to South Carolina Aquarium Policies & Procedures.
  • Develop and maintain a highly qualified, motivated and diverse staff.
  • Schedule staff for efficient operations during and outside of operational hours; review and approve employees’ hours worked.
  • Coordinate and execute regular training for all ES team members.
  • Provide staff feedback on team performance.
  • Provide customer service to guests and manage guest concerns.
  • Support ES operations during large and/or complex special events.
  • Help prepare and reset the building during weather-related events that affect operations.
  • Administer a new task and request management system.
  • Develop and maintain standard operating procedures for the department.
  • Manage department inventory.
  • Responsible for purchasing and purchasing reconciliation for department.
  • Assumes responsibilities of Environmental Services Associates as needed.
  • Must be able to work 40 hours a week (including weekends), which may include holidays and some overtime.


Other Duties and Responsibilities:

  • Active member of the Aquarium’s Safety Team and Operations Team.
  • Supports the mission by participating in Aquarium sponsored programs and events on a regular basis.
  • Support the team structure of the organization by remaining responsive to the needs of the management and supervisors, filling in when and where needed.
  • Attend South Carolina Aquarium full staff and departmental meetings when requested.


Knowledge, Skills and Abilities:

  • Knowledge and ability to operate and repair cleaning equipment.
  • Proficient in all MS Office Products including Excel, Word, PowerPoint, Access, Outlook
  • Strong conflict resolution and deescalation skills
  • Strong communication skills
  • Ability to interact professionally with visitors and staff personnel.
  • Ability to coordinate and work with front-line staff in a fast pace, changing, work environment.
  • Excellent communication, Customer service and leadership skills.
  • Knowledge of a variety of floor surfaces to include terrazzo, tile and carpet.
  • Working knowledge of chemical usage and SDS.
  • First Aid and CPR certified or willingness to be trained


Education and Experience Required:

  • High School Degree or GED.
  • Leadership experience.


Licenses & Certifications Required:

  • N/A


Supervision of Others:

  • Environmental Associates
  • Environmental Lead


Physical Requirements:

Requires average walking, standing, bending, stooping, and crouching, climbing ladders, sitting, kneeling, balancing, pushing and pulling, crawling, working with tools, computer tasks and phone usage; should be able to lift/carry at least 50 lbs.


Hazardous Requirements:

Average exposure to minor or severe cuts; falls; falling objects; hazards to eyesight, hearing and sense of smell; and tight spaces. Often requires use of personal protective equipment due to exposure to chemicals, hazardous materials, and blood borne pathogens.


Working Conditions:

This position requires works in both an office environment and outdoors, sometimes in extreme weather including both hot and cold; requires weekend and late-night work as needed; requires contact with customers, the general public, and outside vendors; requires carrying a cell phone and radio.



Weekends are required (Saturday and Sunday). Open to either 10-hour work shifts (4 days) or 8-hour work shifts (5 days). Position will include working some opening and closing shifts that fall before and after normal operational hours.
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