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[Remote] Manager, Enterprise Projects (Remote - Eastern Hours)
Note: The job is a remote job and is open to candidates in USA. Arch Capital Group Ltd. is a company focused on collaboration, expertise, and innovation, aiming to help clients achieve their goals. The Manager, Enterprise Projects will be responsible for leading cross-functional initiatives to enhance user experiences in underwriting and claims through innovative technologies and analytics.
Responsibilities
- Understand business process, document current underwriter experience, and identify opportunities to transform the user experience by leveraging analytics and automation
- Collaborate (internally/externally) to actively engage in development of an analytics driven future state vision for prioritized work areas
- Collaborate with Arch’s Operations and IT teams to help translate solution design into functional requirements that inform UI/UX development
- Establish strong relationships with cross-functional team members to influence and drive alignment around future state vision
- Act as a strategic advisor on Large and Medium sized initiatives – providing observations and recommendations related to analytics and automation solutions within technology platforms and operations
- Manage stakeholder expectations through regular communication and touchpoints
- Proactively escalate risks/issues to leadership as they arise
- Help establish best practices and repeatable processes applicable across the various business units
Skills
- 5+ years' experience in p/c insurance business process analysis, process improvement, preferably in commercial lines underwriting
- Exceptional teamwork skills are required to play a key role in cross-functional teams; ability to collaborate and build trusting relationships with business partners
- A strong understanding of the p/c insurance business and a passion for the industry
- Track record of identifying opportunities for transforming business processes
- Demonstrable ability to lead discussions and synthesize input from various stakeholders to drive consensus on approach
- Track record of collaborating with multidisciplinary teams to deliver technology solutions
- Strong organization skills – task management, time management and project management
- Excellent verbal and written communications skills; ability to convey complex concepts to people across the organization
- Natural curiosity to understand, question as needed, and improve the world around you
- Ability to export and apply learnings from other projects and to build scalable, repeatable business frameworks
- Bachelor's degree or equivalent experience
- Prior commercial lines underwriting experience is strongly preferred
- Prior experience in professional services or management consulting
Benefits
- Multiple medical plans plus dental, vision and prescription drug coverage
- A competitive 401k with generous matching
- PTO beginning at 20 days per year
- Up to 12 paid company holidays per year plus 2 paid days of Volunteer Time Offer
- Basic Life and AD&D Insurance
- Short and Long-Term Disability
- Paid Parental Leave of up to 10 weeks
- Student Loan Assistance and Tuition Reimbursement
- Backup Child and Elder Care
Company Overview
