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Open Jobs Social Impact Manager
About the position
As Manager, Social Impact – Community Engagement, you’ll be the connector between our people and the programs that bring Sephora’s social impact mission to life across the U.S. The work you do will impact beauty, as you design, execute, and scale employee giving, volunteering, and community engagement programs that inspire participation and drive measurable impact. You’ll be part of a team that’s united in beauty, supported by those who are equally passionate about building inclusive communities and creating meaningful social change.
Responsibilities
- Lead day-to-day execution of Sephora’s employee giving and volunteer programs, including Benevity, Volunteer Month, and Community Impact initiatives
- Plan and execute enterprise-wide giving campaigns, including disaster response and cause-based activations, driving engagement across 18,000+ employees
- Build and scale repeatable processes and playbooks to streamline logistics, communications, and data tracking across programs
- Partner cross-functionally with DEI, Marketing, Communications, and HR teams to activate programs tied to heritage months and key initiatives
- Develop and deliver compelling communications, presentations, and storytelling to engage employees and inform leadership
- Manage program budgets (~\$2M), including invoice processing, forecasting, and reconciliation in partnership with Finance
- Track and analyze program performance and KPIs, delivering insights and recommendations to improve engagement and impact
- Support CSR and DEI reporting, including contributions to global reporting such as LVMH CSR deliverables
- Build relationships across stores, distribution centers, and FSC teams, gathering feedback and translating insights into program enhancements
- Pilot and scale new engagement strategies, ensuring programs are impactful, inclusive, and aligned to business goals
- Support product donation programs and partnerships (e.g., Project Glimmer), including logistics, vendor coordination, and internal requests
- Stay informed on industry trends and bring forward best practices in corporate philanthropy and employee engagement
Requirements
- 4+ years of experience implementing and scaling employee engagement, volunteer, or social impact programs in a corporate environment
- Strong operational expertise in program management, logistics, and process optimization, with the ability to manage multiple initiatives simultaneously
- Experience managing budgets, tracking KPIs, and delivering data-driven insights to stakeholders
- Proven ability to influence and collaborate with cross-functional teams and senior leadership
- Background in social impact, CSR, ESG, or community engagement, ideally within a large or complex organization
- Strong communication skills with experience building presentations, campaigns, and internal communications
- Proficiency in Excel, Smartsheet, and reporting tools, with the ability to manage and analyze data effectively
- Highly organized, adaptable, and comfortable working in a fast-paced, evolving environment
- Ability to balance strategic thinking with hands-on execution, bringing ideas to life from concept through delivery
Nice-to-haves
- Experience with employee giving platforms (e.g., Benevity) or similar tools is a plus
Benefits
- The people. You will be surrounded by some of the most talented leaders and teams – people you can be proud to work with.
- The learning. We invest in training and developing our teams, and you will continue evolving and building your skills through personalized career plans.
- The culture. As a leading beauty retailer within the LVMH family, our reach is broad, and our impact is global. It is in our DNA to innovate and, at Sephora, all 40,000 passionate team members across 35 markets and 3,000+ stores, are united by a common goal - to reimagine the future of beauty.
- You can unleash your creativity, because we’ve got disruptive spirit.
- You can learn and evolve, because we empower you to be your best.
- You can be yourself, because you are what sets us apart.
