Health Navigator, Overnight

Working overnight on a full-time basis, the Health Navigator will engage with clients to monitor medical alert alarms, manage inbound and outbound calls, and ensure appropriate responses to alarm activities in a remote environment. Key responsibilities Monitor a high volume of medical alert alarms and determine response requirements based on established procedures Contact clients to assess alerts, verify information, and enter patient data into appropriate systems Assist with client enrollment, support existing clients, and collaborate with interdepartmental processes Required qualifications High School Diploma required Two or more years of related professional or healthcare medical experience LPN/CNA/Medical Assistant certification preferred Call Center experience preferred Proficient in Microsoft Teams, Word, Excel, and Outlook

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