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Teller
<strong>Job Requirements </strong><br><br/><h3>About the Role</h3><p>IDFC FIRST Bank is looking for a <strong>Teller</strong> to join its Retail Banking team at the Ratlam branch in Madhya Pradesh. This full-time position is focused on delivering exceptional customer service and handling day-to-day banking transactions. As a Teller, you will be the first point of contact for customers, responsible for ensuring smooth and efficient operations at the branch while promoting the bank’s products and services.</p><br/><h3>Key Responsibilities</h3><h5>Primary Responsibilities</h5><ul><li>Greet and assist customers in a courteous and professional manner.</li><li>Process banking transactions such as deposits, withdrawals, and payments accurately and efficiently.</li><li>Maintain and balance cash drawers, ensuring accurate record-keeping of all transactions.</li><li>Promote and cross-sell bank products and services to customers.</li><li>Address customer inquiries and resolve complaints promptly and effectively.</li><li>Ensure compliance with all bank policies, procedures, and security protocols.</li></ul><h5>Secondary Responsibilities</h5><ul><li>Collaborate with branch team members to meet branch goals and service standards.</li><li>Maintain a high level of attention to detail and accuracy in all tasks.</li><li>Support branch operations during peak hours.</li></ul><br/><h3>What We Are Looking For</h3><h5>Education</h5><ul><li>Graduate in any discipline</li></ul><h5>Experience</h5><ul><li>0–4 years of experience in customer service or cash handling roles.</li><li>Prior experience in the banking or financial services industry is preferred.</li></ul><h5>Skills and Attributes</h5><ul><li>Excellent communication and interpersonal skills.</li><li>Strong customer service orientation.</li><li>Ability to work effectively in a fast-paced and dynamic environment.</li><li>Basic proficiency in computer applications.</li><li>High level of accuracy and attention to detail.</li><li>Willingness to undergo background and credit checks.</li></ul><br><br>
