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[Remote] Lead Product Manager, Grocery & Retail Payments & Merchant Enablement
Note: The job is a remote job and is open to candidates in USA. Uber is a leading technology company focused on transforming the delivery experience. As a Lead Product Manager on the Grocery & Retail Delivery Experience team, you will define and execute the product strategy to enhance merchant fulfillment and optimize performance through innovative tools.
Responsibilities
- Be a thought leader for ways to ensure merchant success and fulfillment quality on our platform
- Partner with sales, account management and merchants themselves to determine their pain points and develop tools they can use to understand and grow their business, optimize order quality, and use data to make strategic decisions
- Enable the sales of Restricted Items, like alcohol and CBD, in a way that complies with laws around the world
- Ensure our payment processes and money flows are accurate & timely, reducing any fraudulent behavior
- Collaborate with our regional operations teams to deeply understand the market nuances and pain-points related to fulfillment - and then devising and executing product solutions to solve them
- Influence the product roadmaps of many other teams across Uber that work to ensure a healthy marketplace
Skills
- Minimum 10 years experience delivering successful and innovative products with your fingerprints all over them
- Technical savviness. Can manifest in different ways: a computer science undergraduate degree, hands-on software engineering experience, or experiences building complex software products side by side with engineers. Technical understanding must go from the highest abstractions down to the smallest details
- People management experience. You will be directly managing PMs and influencing others who will look to you to set a vision and strategy for complex grocery and retail delivery
- Attention to detail. The ability to obsess over every single part of the grocery experience - for all sides of the marketplace. Working across different surfaces (mobile, web) and customers (consumers, SMB, enterprise) a plus
- Customer obsession. The ability to take on complex product challenges and find elegant, simple solutions to avoid making them our user's and partner's problems
- Finger-tippiness with data. You find a way to get the data you need and whip it into an insightful story with no help. You know how to leverage this data to make decisions without getting stuck in analysis paralysis
- A Driver mindset. You are biased toward action, a great collaborator, a master disambiguator/simplifier, and constantly pushing toward clarity and delivery
- A high bar across the board - from your own contributions to the people you work with, to the products you work on
- A never-ending desire to grow and learn
- B2B and/or financial products experience
- Fulfillment and/or Marketplace experience. You would have directly worked on fulfillment, logistics, delivery or other last mile problems, or have strong knowledge of how marketplaces work
- Experience building products from 0 to 1
- Experience in the grocery, retail, CPG or ecommerce industry
- Experience launching products side-by-side with data science teams
Benefits
- Eligible to participate in Uber's bonus program
- May be offered an equity award
- Various benefits
Company Overview
Company H1B Sponsorship
