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Product Designer - Rider Partnerships, Loyalty & Rider Pay
About the position
At Lyft, our purpose is to serve and connect. We aim to achieve this by cultivating a work environment where all team members belong and have the opportunity to thrive. As a Product Designer at Lyft, you are customer-obsessed and will be involved at every step of product development, from brainstorming broad ideas to ensuring design quality through launches. Utilizing your full range of interaction, visual, and product thinking skills, you will guide and own the user experience for some of our most important efforts on behalf of our Riders. You have a track record of leading products to successful outcomes for both users and the business. You are a strong cross-functional partner, and excellent communicator, and adept at taking solutions from ideas to implementation. You uphold a high-quality bar and have a keen appreciation for details. Above all, you approach problems holistically and create elegantly simple solutions to complex, multifaceted challenges. The Opportunity By joining our Partnerships, Loyalty & Rider Pay team, you'll shape how riders experience value in every transaction, from how they pay to what they earn. You'll lead design across payment experiences like new Lyft currencies and pay with points features, and bring partner integrations to life in ways that feel seamless within the Lyft ecosystem. This work spans multiple platforms and systems, requiring sharp craft, strong systems thinking, and the ability to make complex financial interactions feel intuitive and trustworthy. This is a role for a designer who communicates a clear vision, drives alignment across large cross-functional teams, and raises the quality of everything they touch. Experience with transactional or payments-adjacent design, checkout flows, digital wallets, loyalty programs, or similar, is a strong plus.
Responsibilities
- Problem solve, think big, and explore divergent concepts/ideas while understanding how to converge and build iteratively towards your vision.
- Plan strategically and think tactically as a partner with product and engineering to define the future of the team.
- Influence the shape of the product with research and data while executing design work using high quality wireframes, mockups, user journeys, and cross-platform interactive prototypes.
- Advocate for design by sharing your work and presenting cross-functionally, while being able to precisely articulate design rationale.
- Inspire the entire team (including your cross-functional) partners by bringing new ideas to the table.
- Create a unified, end-to-end experience through close collaboration with team members from across the Product and Marketing Design Teams.
- Centers design solutions around customer oriented problems and needs.
Requirements
- 4+ years of experience working in UX, UI, HCI related field with experience working on mobile
- Experience designing on multiple platforms (iOS, Android, Mobile web, Desktop, etc)
- Excellent oral and written communication skills
- Highly proficient with design tools (Figma, Photoshop, Illustrator, etc.)
- Highly proficient with interactive prototyping tools (Framer, Principle, Origami, etc.)
- Excellence in design craft
- Ability to work with a low-ego, highly collaborative, cross-functional team
- Excited about working in a fast-paced, dynamic startup environment
- Familiarity with Agile methodologies and best practices
Nice-to-haves
- Experience with transactional or payments-adjacent design, checkout flows, digital wallets, loyalty programs, or similar, is a strong plus.
Benefits
- Great medical, dental, and vision insurance options with additional programs available when enrolled
- Mental health benefits
- Family building benefits
- Child care and pet benefits
- 401(k) plan to help save for your future
- In addition to 12 observed holidays, salaried team members have discretionary paid time off, hourly team members have 15 days paid time off
- 18 weeks of paid parental leave. Biological, adoptive, and foster parents are all eligible
- Subsidized commuter benefits
- Lyft Pink - Lyft team members get an exclusive opportunity to test new benefits of our Ridership Program
