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Director, Partner Solutions
About the position
Superhuman offers a dynamic hybrid working model for this role. This flexible approach gives team members the best of both worlds: plenty of focus time along with in-person collaboration that helps foster trust, innovation, and a strong team culture. Superhuman team members in this role must be based in San Francisco, Seattle, or New York City. About Superhuman Grammarly is now part of Superhuman, the AI productivity platform on a mission to unlock the superhuman potential in everyone. The Superhuman suite of apps and agents brings AI wherever people work, integrating with over 1 million applications and websites. The company’s products include Grammarly’s writing assistance, Coda’s collaborative workspaces, Mail’s inbox management, and Go, the proactive AI assistant that understands context and delivers help automatically. Founded in 2009, Superhuman empowers over 40 million people, 50,000 organizations, and 3,000 educational institutions worldwide to eliminate busywork and focus on what matters. Learn more at superhuman.com and about our values here . The Opportunity To achieve our ambitious objectives, we are seeking a Head of Partner Solutions to join our Global Channels and Alliances Organization. This leadership role will be responsible for an organization of seasoned Channel Market Leaders and key strategic initiatives. This team leads and manages the Channel strategy for extending Grammarly's business model by building and developing a portfolio of consulting, services, and selling partners. The leader will be responsible for growing and shaping the market teams in order to build Grammarly's presence and market share globally for the years to come. Superhumanʼs go-to-market teams are shaping the future of workplace communication. As a member of our team, you will be crucial in expanding the use of our innovative, trustworthy AI productivity tools. We strive to ensure that every organization can work effectively and efficiently. If you are passionate about transforming the way professionals connect and collaborate, we would love to hear from you.
Responsibilities
- Build a robust multi-year channel strategy to underpin the corporate strategy through the leverage of channel partnerships
- Drive exceptional partner solution growth by demonstrating effective leadership, building strong organizations, engaging partners, and executing a well-planned go-to-market strategy
- Understand investment planning and recruitment efforts in new and emerging markets
- Create partner development paths that support channel go-to-market efforts, including providing input in designing our accreditation and specialization programs
- Conduct research to aid program and other corporate decision-making initiatives such as partner/customer surveys and market opportunity assessments
- Develop a best-in-class partner experience that is engaging for partners and supports effective interactions and service development
- Drive partner and direct sales account targeting, collaboration, and solution plays.
- Collaborate with cross-functional teams, including Enablement, Marketing, Services, Support, Corporate Events, Operations, and IT to define and influence the engagement, resources, and support required to deliver integrated initiatives and service-based practice development within the Grammarly Partner Program.
- Orchestrate the channel team to deliver the Grammarly Channel business charter - to grow the customer community, to service and support our customers, and be Grammarly's megaphone to the world.
- Manage a cadence with the channel team to ensure business objectives are identified and met
Requirements
- You have over 10 years of extensive experience in Partner Sales and/or Business Development.
- You come from an enterprise software vendor background and are eager to seek new challenges at a hyper-growth company where innovative business models can be explored.
- You demonstrate leadership and passion to build and optimize.
- You have experience in establishing and maintaining relationships effectively.
- You can profile, identify, and recruit system integrator / consulting firms and technology partners worldwide.
- You are highly knowledgeable about the business metrics of relevant markets
- You have a technical understanding of Atlassian products and can present/speak at local community events.
- You are outgoing, self-motivated, organized, creative, respectful, and operate with a high level of integrity and a can-do attitude.
- You possess exceptional oral and written communication skills.
- You have a demonstrated ability to work independently with minimal guidance, proactively manage tasks and priorities across multiple projects, analyze and execute work efficiently, collaborate effectively with cross-functional teams, and thrive in fast-paced, results-driven environments.
- You possess a strong drive and analytical mindset.
- You have experience managing and expanding indirect sales and delivery teams, with a deep understanding of how to generate value and increase volume through partnerships with hundreds of partners and thousands of customers.
- You are focused on driving channel initiatives while maintaining and executing the channel strategy to extend Grammarly's business model by developing a portfolio of consulting services and selling partners.
- You are skilled at navigating complex partnership models to assemble the right portfolio of capable partners and ensure customer success.
- You approach your work with a process-oriented mindset, utilizing metrics to inform data-driven decision-making.
- You recognize the importance of aggressive partner practice development and understand that investing in and enabling partners will yield long-term benefits.
Benefits
- Excellent health care (including a wide range of medical, dental, vision, mental health, and fertility benefits)
- Disability and life insurance options
- 401(k) and RRSP matching
- Paid parental leave
- 20 days of paid time off per year, 12 days of paid holidays per year, two floating holidays per year, and flexible sick time
- Generous stipends (including those for caregiving, pet care, wellness, your home office, and more)
- Annual professional development budget and opportunities
