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Customer Service Representative, Part Time, Weekends
Job Description:
- Answer phones in a friendly, professional, customer-centric manner.
- Schedule deliveries, pickups, maintenance, and repairs for all facilities, home care, and hospice providers.
- Act as a customer liaison on issues of product availability, equipment assessments, and equipment troubleshooting.
- Point of primary contact for all customer service-related issues.
Requirements:
- Empathy, passion, and enthusiasm for helping those in need.
- Strong attention to detail and ability to multitask across multiple web-based order entry platforms
- Strong written and verbal communication skills
- Ability to compose clear, concise messages via email and instant message.
- Ability to speak clearly and articulately when working with internal and external customers on the phone.
- Strong computer/systems skills (Microsoft Office Suite, etc.)
- Access to home office set up
Benefits:
- All hardware (computer, monitors, etc.) needed to work from home will be provided by AdvaCare Systems or employees can receive a monthly stipend for using their own hardware.
