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Associate SOC Analyst
Job Description:
- Monitor and analyze log data, network traffic, and/or alerts generated by a variety of security technologies in real-time.
- Respond, triage, and escalate security incidents using a SIEM platform following documented procedures.
- Assist in the initial investigation of low-to-medium complexity attacks against customer networks.
- Perform basic analyses of alerts generated from network infrastructure, applications, operating systems, and security tools.
- Support the execution of vulnerability scans and assist in analyzing results for remediation recommendations.
- Draft initial security incident reports detailing the threat, its characteristics, and required remediation activities for review by a senior analyst.
- Research new threats and support senior analysts in ensuring appropriate detection capabilities are in place.
- Contribute to the quality and timeliness of the security incident detection and classification service.
- Ensure standards and procedures are adhered to within defined SLA’s.
- Articulate security issues to customers, both verbally and written, with supervision.
- Referring difficult or complex issues to more experienced staff.
- Developing an understanding of current vulnerabilities, attacks, and countermeasures.
- Identify opportunities for process improvement and suggest them to senior analysts.
- Manage and track customer issues and requests within a ticketing system.
- Work within a 24x7x365 team to further support the timely delivery of monitoring services.
Requirements:
- 0-2 years of experience in an operational or technical environment, preferably with customer-facing responsibilities.
- Foundational understanding of core networking concepts including TCP/IP and common Internet protocols.
- Exposure to or basic understanding of an information/cyber security role, particularly in security monitoring and analysis.
- Familiarity with the cyber security threat landscape, including prevalent vulnerabilities and attack methods.
- Familiarity with security tools such as SIEM (Security Information and Event Management) platforms.
- Demonstrated technical and troubleshooting skills and the ability to adapt to solve new technical issues.
- General systems infrastructure knowledge (Windows/Linux OS).
- Strong verbal and written communication skills with a focus on clear and concise reporting.
Benefits:
- 401(k), including an employer match of 100% of the first 3% contributed and 50% of the next 2% contributed
- Medical, Dental, and Vision Insurance (available on the 1st day of the month following your first day of employment)
- Group Term Life, Short-Term Disability, Long-Term Disability
- Voluntary Life, Hospital Indemnity, Accident, and/or Critical Illness
- Participation in the Discretionary Time Off (DTO) Program
- 11 Paid Holidays Annually
